Privacy Policy

We are committed to safeguarding your personal information.

Effective Date: Sept. 1, 2025
Last Updated: Oct. 4, 2025

Axiira Media (“Axiira,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Axiira Social Media Manager Tool (“the Tool”), powered by the Stackpost PHP framework.

By using our Tool, you agree to the terms outlined in this policy.


1. Information We Collect

We collect information in the following ways:

a. Account Information

When you register or use the Tool, we may collect:

  • Full name, email address, and phone number

  • Username and password (securely stored)

  • Billing information (if applicable)

b. Social Media Credentials

When you connect social media accounts (such as Facebook, Instagram, X/Twitter, LinkedIn, or TikTok), we collect:

  • Authentication tokens provided by the respective platform (we never store your raw passwords)

  • Page IDs, profile data, and permissions necessary to post or retrieve analytics

c. Usage and Technical Data

We automatically collect:

  • Log data (IP address, browser type, operating system, access times)

  • Device identifiers and cookies to improve performance and security

  • Activity within the Tool (posts scheduled, analytics viewed, login history, etc.)

d. Content You Provide

We collect the content you create, schedule, or publish through the Tool, including:

  • Text, images, videos, and captions you upload

  • Comments or feedback you provide to us


2. How We Use Your Information

We use the information collected to:

  1. Provide, operate, and maintain the Tool’s core features

  2. Schedule, publish, and manage content on your connected social media accounts

  3. Improve performance, troubleshoot issues, and enhance security

  4. Offer customer support and respond to your inquiries

  5. Send service-related updates (like billing notifications, updates to terms, or feature changes)

  6. Analyze aggregated usage data to improve our services

  7. Comply with applicable laws, regulations, and legal processes


3. How We Share Your Information

We do not sell or rent your personal information. We may share your data in the following limited circumstances:

  • With Service Providers: We work with trusted third-party services (like hosting providers, payment processors, and analytics tools) that support the Tool.

  • For Legal Compliance: We may disclose information if required by law or to protect against potential fraud or malicious activity.

  • Business Transfers: If Axiira undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.


4. Data Security

We take reasonable technical, administrative, and physical safeguards to protect your information:

  • Encryption of sensitive data in transit (HTTPS/TLS)

  • Encrypted storage of authentication tokens and passwords

  • Regular software updates and security patches

  • Role-based access to sensitive information

However, no method of transmission or storage is 100% secure. You share and connect your accounts at your own risk.


5. Data Retention

We retain personal information as long as your account is active or as needed to provide services.
When you close your account, we delete or anonymize personal data unless we are required by law to retain it.


6. Your Rights and Choices

You have the right to:

  • Access and update your account information

  • Delete your account and request removal of personal data (subject to legal obligations)

  • Control cookie preferences via your browser settings

  • Disconnect social media accounts at any time

To exercise your rights, contact us at: [email protected]


7. Third-Party Links and Integrations

The Tool integrates with third-party platforms (e.g., Facebook, Instagram, TikTok) and may contain links to their websites.
We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.


8. Children’s Privacy

The Tool is not designed for, and should not be used by, anyone under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review the policy periodically.


10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at:
Axiira SM Manager – Privacy Team
📧 Email: [email protected]
🌐 Website: https://sm.axiira.com

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