We are committed to safeguarding your personal information.
Effective Date: Sept. 1, 2025
Last Updated: Oct. 4, 2025
Axiira Media (“Axiira,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Axiira Social Media Manager Tool (“the Tool”), powered by the Stackpost PHP framework.
By using our Tool, you agree to the terms outlined in this policy.
We collect information in the following ways:
When you register or use the Tool, we may collect:
Full name, email address, and phone number
Username and password (securely stored)
Billing information (if applicable)
When you connect social media accounts (such as Facebook, Instagram, X/Twitter, LinkedIn, or TikTok), we collect:
Authentication tokens provided by the respective platform (we never store your raw passwords)
Page IDs, profile data, and permissions necessary to post or retrieve analytics
We automatically collect:
Log data (IP address, browser type, operating system, access times)
Device identifiers and cookies to improve performance and security
Activity within the Tool (posts scheduled, analytics viewed, login history, etc.)
We collect the content you create, schedule, or publish through the Tool, including:
Text, images, videos, and captions you upload
Comments or feedback you provide to us
We use the information collected to:
Provide, operate, and maintain the Tool’s core features
Schedule, publish, and manage content on your connected social media accounts
Improve performance, troubleshoot issues, and enhance security
Offer customer support and respond to your inquiries
Send service-related updates (like billing notifications, updates to terms, or feature changes)
Analyze aggregated usage data to improve our services
Comply with applicable laws, regulations, and legal processes
We do not sell or rent your personal information. We may share your data in the following limited circumstances:
With Service Providers: We work with trusted third-party services (like hosting providers, payment processors, and analytics tools) that support the Tool.
For Legal Compliance: We may disclose information if required by law or to protect against potential fraud or malicious activity.
Business Transfers: If Axiira undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We take reasonable technical, administrative, and physical safeguards to protect your information:
Encryption of sensitive data in transit (HTTPS/TLS)
Encrypted storage of authentication tokens and passwords
Regular software updates and security patches
Role-based access to sensitive information
However, no method of transmission or storage is 100% secure. You share and connect your accounts at your own risk.
We retain personal information as long as your account is active or as needed to provide services.
When you close your account, we delete or anonymize personal data unless we are required by law to retain it.
You have the right to:
Access and update your account information
Delete your account and request removal of personal data (subject to legal obligations)
Control cookie preferences via your browser settings
Disconnect social media accounts at any time
To exercise your rights, contact us at: [email protected]
The Tool integrates with third-party platforms (e.g., Facebook, Instagram, TikTok) and may contain links to their websites.
We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.
The Tool is not designed for, and should not be used by, anyone under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review the policy periodically.
If you have questions or concerns about this Privacy Policy or our practices, contact us at:
Axiira SM Manager – Privacy Team
📧 Email: [email protected]
🌐 Website: https://sm.axiira.com
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